CREATING A CULTURE OF EXCELLENCE
This session will focus on three keys that will improve how we relate and communicate with the people who are tasked with following us. First, leaders must understand the importance of identifying their High, Middle and Low performers. We will teach your leaders the importance of one-on-one conversations with each employee in regards to re-recruiting high performers, coaching middle performers towards high performance and moving low performers up or out of the organization. Second, we will discuss the importance of leader rounding and how doing it correctly impacts the culture of the organization. Finally, the importance of teamwork and managing up employees will connect the dots to creating a culture of excellence.